Refund Policy
Effective Date: February 1, 2026
Thank you for shopping with Lavender and Lace. As a small business, we truly appreciate your support. Please review our return and refund policy below.
Returns
We accept returns on eligible items within 5 of delivery.
To be eligible for a return:
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Items must be in original condition
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Items must be returned in original packaging
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Proof of purchase is required
Some items are not eligible for return, including:
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Custom or personalized items
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Final sale items
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Items marked as non‑returnable
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund.
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Approved refunds will be issued to the original payment method
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Original shipping costs are non‑refundable
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Refunds may vary to appear depending on your payment provider
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
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Shipping costs are non‑refundable
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.